Conduit has been acquired. For our users, this moment will be bittersweet — although our product’s technology will be incorporated into a new and different product, our thousands of existing pilot customers will lose access to their accounts.
Here’s what you need to know:
Effective August 1, 2019, we terminated new API connections for syncing Google account data to Conduit. Existing account sync was also not renewed and would have been disabled for individual accounts between August 1 and December 1.
Effective January 1, 2020, we have stopped operating the Conduit service. Our platform; our web app; our iPhone and Android apps; our Gmail add-on; and our Chrome extension will no longer work. You will no longer be able to sign in.
By January 20, 2020, all user data will be securely deleted. Unfortunately, we are unable to offer a new data export scheme: if you did not export your data prior to January 1, 2020, you will not be able to do so anymore.
Conduit has been acquired. The acquiring party has purchased Conduit for our technology platform and product — including our Personal Graph and data sync services — and plans to relaunch a product in the relationship management space using Conduit technology in 2020.
No. The current Conduit service — which was offered since April 19, 2018 for users of our pilot test program — is being shut down.
On August 1, 2019, new account and sync connections from Google were disabled. For existing accounts, sync connections were not renewed and gradually expired over the next few months.
On January 1, 2020, we shut down the service and disabled the ability to sign in.
On or by January 20, 2020, your account and data will be permanently and securely deleted.
Thus, all user accounts and data will be permanently and securely deleted from our systems on or by January 20, 2020.
Your data will not be transferred, sold, or otherwise possessed by the acquiring party.
Unfortunately, for legal reasons, we are unable to offer exports of account data after January 1, 2020. If you did not already export your data by then, we will be unable to retrieve it.
The acquiring party plans to operate a product that leverages Conduit’s data and Personal Graph platform. While a relationship management product, it will have a different objective, focus area, brand name, and pricing scheme. While we don’t have any definitive details, this product plans to launch in 2020.
We are moving on to new projects, businesses, and jobs! With deep gratitude for our users, investors, partners, and supporters, we look back on our last two years. This has been “an incredible journey”: